Terms and Conditions

Last Updated: 20 November 2024

Welcome to Etribeshop. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our services.

1. General

1.1 These Terms and Conditions govern your use of the Etribeshop website and all services provided by Etribeshop, including the purchase of products.

1.2 By using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our site.

2. Products and Services

2.1 Etribeshop offers authentic tribal handicrafts and handmade products sourced directly from Indian tribal artisan communities.

2.2 We strive to provide accurate descriptions and images of our products. However, as all items are handmade, slight variations in colour, size, or texture are inherent to the craft and are not considered defects.

3. Pricing and Payments

3.1 All prices listed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

3.2 Prices are subject to change without notice. Etribeshop reserves the right to modify or discontinue any product at any time.

3.3 We accept various payment methods including Razorpay and PhonePe. By placing an order, you agree to provide accurate and complete payment information.

3.4 Our payment process is secured by advanced encryption technology to ensure the safety of your personal and financial information.

4. Shipping and Delivery

4.1 Etribeshop offers shipping to various locations across India. Shipping fees and delivery times may vary depending on your location and the shipping method selected.

4.2 We are not responsible for any delays in delivery caused by factors beyond our control, including customs delays, natural disasters, or courier service issues.

5. Returns and Refunds

5.1 If you are not satisfied with your purchase, you may be eligible for a return or refund within 7 days of receiving your order. Please refer to our Return Policy for more details.

5.2 Items must be returned in their original condition and packaging. We reserve the right to refuse returns that do not meet these criteria.

6. Intellectual Property

6.1 All content on the Etribeshop website, including text, graphics, logos, images, and software, is the property of Etribeshop or its content suppliers and is protected by intellectual property laws.

6.2 You may not reproduce, distribute, or use any content from our website without prior written permission.

7. Limitation of Liability

7.1 Etribeshop shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or the purchase of our products.

7.2 Our liability is limited to the purchase price of the product in question.

8. Governing Law

8.1 These Terms and Conditions are governed by and construed in accordance with the laws of India.

8.2 Any disputes arising from these Terms and Conditions or your use of our website shall be resolved in the courts of Jharkhand, India.

9. Changes to Terms and Conditions

9.1 Etribeshop reserves the right to update or modify these Terms and Conditions at any time without prior notice.

9.2 It is your responsibility to review these Terms and Conditions periodically for any changes. Continued use of our website constitutes your acceptance of the revised Terms and Conditions.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at neerajsimon@gmail.com .